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The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj Artificial Intelligence Research CEO Daniel Faggella interviews top AI executives from Fortune 500 firms and unicorn startups - to uncover trends, use-cases, and best practices for practical AI adoption. Subscribe to Emerj's weekly AI newsletter by downloading our "Beginning with AI" PDF guide here: https://emerj.com/aik

May 13, 2026

Enterprise service leaders are realizing that deploying AI for simple productivity gains fails to resolve the underlying issues that cause repeat truck rolls and high costs. In this episode, Niken Patel, CEO and Co-Founder at Neuron7.ai, unpacks why moving beyond basic automation requires a deterministic intelligence layer to make fragmented data ready for complex resolution decision-making. The discussion focuses on benchmarking industry performance, educating core teams on AI readiness, and establishing a data foundation that enables a transition from reactive repairs to predictive service models. This episode is sponsored by Neuron7.ai
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