The AI in Business Podcast

The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj Artificial Intelligence Research CEO Daniel Faggella interviews top AI executives from Fortune 500 firms and unicorn startups - to uncover trends, use-cases, and best practices for practical AI adoption. Subscribe to Emerj's weekly AI newsletter by downloading our "Beginning with AI" PDF guide here: https://emerj.com/aik

How AI is Reshaping Commercial Insurance and Risk Assessment - with Sidharth Ojha of AXA XL

May 27, 2025

Today’s guest is Sidharth Ojha, Head of Process Optimization in Data and AI at AXA XL, a global commercial insurance and reinsurance company and subsidiary of AXA. Sidharth joins Emerj Managing Editor Matthew DeMello to discuss how AI is being applied across commercial insurance workflows with real, measurable impact....

Global AI Regulations and Their Impact on Industry Leaders - with Micheal Berger of Munich Re

Apr 15, 2025

Today’s guest is Michael Berger, Head of Insure AI at Munich Re. Michael returns to the Emerj podcast platform to discuss the impact of legislation such as the EU AI Act on the insurance industry and broader AI adoption. Our conversation covers how regulatory approaches differ between the United States and the...

Reducing Costs and Improving CX with Hyperautomation - with Paul Cuglietta of Simplyhealth

Feb 5, 2025

Today’s guest is Paul Cuglietta, Head of Contact and Claims at Simplyhealth. Simplyhealth is a health insurance provider based in the UK whose history goes back to the late 1800s. Paul joins today’s discussion to unpack the challenges organizations face when driving digital transformation. With nearly two years of...

Driving Automation Throughout Insurance, from a Tech-First Perspective - with Tim Nguyen of Cloud Insurance

Jan 22, 2025

Today’s guest is Tim Nguyen, CEO of Cloud Insurance. Cloud Insurance is a seamless and user-friendly SaaS solution made by insurance experts for insurance companies, MGAs, agents, and brokers since 2016. Tim joins the podcast to discuss the critical challenges and opportunities facing SaaS insurance leaders in their...

Leveraging AI for Better Insurance Outcomes From Risk Management to Customer Care - with Mark McLaughlin of IBM

Dec 10, 2024

Today’s guest is Mark McLaughlin, Director of Insurance for the Global Industries Unit at IBM. Mark joins us on today’s podcast to explore how AI is transforming the insurance industry. With over three decades of experience, Mark dives into the biggest hurdles in today’s insurance workflows and highlights why AI...