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The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI.

Each week, Emerj Artificial Intelligence Research CEO Daniel Faggella interviews top AI executives from Fortune 500 firms and unicorn startups - to uncover trends, use-cases, and best practices for practical AI adoption.

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Sep 15, 2020

Today's guest is the great and brilliant Abinash Tripathy, CEO and Founder of HelpShift, an AI-powered support platform installed on more than two billion devices worldwide. HelpShift has raised $50+ million in venture funding since its founding in 2011, and its customers include giants like Microsoft, Xfinity, and Zynga. Dan's last interview with Abinash covered the challenges of AI deployment in the enterprise. This episode's topics include: chatbot capabilities, best/worst AI deployment approaches, lessons learned, and which problems are solvable with AI. Want to learn more about chatbots and other NLP use cases? Download Emerj's guide: