Sat, 24 February 2018
Episode summary: Most NLP applications we hear about involve marketing, customer service, and other customer-facing functions - but that there are NLP-related opportunities in other back-end functions as well.
In this episode of AI in industry, we speak with Talla's Chief Data Scientist, Byron Galbraith, about how businesses can leverage chatbots or other NLP applications for improving document search for internal company communication. Byron explores what is currently possible using AI to improve search operations using contextual awareness. Byron also paints a vision of what AI-enabled "knowledge sharing" and "knowledge discovery" might look like in the future.